CTE Travel Contract

We secure your payment

First of all, you have to inform CTE Travel about your request. One of our staff will contact you discuss itinerary and all steps required until finalizing booking and send confirmation with final itinerary. by receiving our confirmation, you have to pay deposit (as per details send) to CTE Travel by wire transfer or credit card

Payment policy:

Reservation must by made as early as possible.

Normal period: By receiving % 25 from total amount of the confirmed services space will be secured

High period: By receiving % 50 from total amount of the confirmed services space will be secured

Mentioned amount consider as part from final amount and should be receiving within 07 of the booking and can be by credit Card & wire bank transfer or western union.

Regulation for payment by credit Card:

A signed authorization letter to CTE Travel allowing withdrawal of the required amount from your credit cards. The signature must match with that appearing on your credit card and passport.This letter must deliver to CTE Travel (either by email or fax) otherwise we not be able to proceed completing your request

Regulation for payment monthly payment

CTE Travel allow a new plan for payment to enable you paying amount in monthly installments. You can pay monthly an agreed amount ,determined by the total cost of the tour booked to pay the deposit in 03 monthly installments leading up to your arrival .The balance will be paid upon arrival in Egypt in cash or by credit cards /debit cards or you can pay the full coat in monthly installments before arrival in Egypt

Amendments by the clients:

Any amendment or changes made to original booking are subject to availability on the same category of original booking and to be send in enough time before arrival.

Cancellation policy:

Cancellation must be sent to CTE Travel by email or fax

Normal period cancellation:

Between 01 – 10 days before arrival (no refund)

From 11 – 20 days (% 75 from the total amount will be charged)

From 21– 30 days (% 50 from the total amount will be charged)

More than 30 days (%25 from the total amount will be charged)

High period cancellation:

Between 01 – 20 days before arrival (no refund)

From 21 – 30 days (% 75 from the total amount will be charged)

More than 30 days (%25 from the total amount will be charged)


Refund will be made by the same method of payment. No refund for no show or existing reservations

In case of refund by bank wire transfer or credit card clients will be charged for surcharge (%3)


Rates based on standard twin room. Single rooms are available with extra supplement.

Special Requests:

Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Company will do best effort to fulfill but we cannot guarantee or confirm it.

 Children policy:

For packages & Tours & Excursion & Shore Excursion:

– From 0 -5.99 free of charge

– From 06 -11.99 pay % 50 from the total amount of the service

– Up 12 years consider as adult and pay years full payment


CTE Travel acts only as an agent for the participants in regard to travel, whether by rail road ,boat ,aircraft or any other mode of transport ,and assume no liability for injury , illness ,damage ,loss ,accident ,delay or irregularity to person or property resulting directly or indirectly from any of the following causes : weather ,acts of God ,force major .acts of government or other authority ,wars ,civil disturbances , labor disputes ,riots ,theft ,mechanical breakdowns ,quarantines or acts of default ,delays ,cancellation or change made by any hotel. carrier, or restaurant. No responsibility is accepted for any additional expenses.


Normally tips are given by clients as their willing and to express their satisfaction for the services provided.it is not obligatory but recommended.


Please notify your complaints immediately to our company, preferable to be fast as you can ,as we can handle it during your stay .Please feel free to contact us by massage or email or call chairman directly. Please be sure that your complaints will be solved.

Terms of use:

  • Any dispute or claim arising in connection with website will be governed and construed in accordance with the laws of Egypt
  • Minors under 18 years are obliged to travel with a parent or legal guardian and are not allowed to transact or use the website
  • When making payment for any products on the website, you have to send all requested details to our payment provider via secured connection
  • The cardholder must retain a copy of transaction record and merchant policies and rules
  • We accept online payments (Visa or Master Card) credit/debit in USD,EUR
  • ctetravel.com will not deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Egypt
  • Multiple transactions/bookings any result in multiple postings to the cardholder’s monthly statement

Acceptance of the agreement:

This contract comprised the entire agreement between the Company and the Client (under the above mentioned condition bookings). The payment received (either deposit or final payment) by credit card or bank transfer indicates that clients have read and accepted all terms and conditions and also privacy policy  and agree abide by them


Maher Moussa

Email: ma@ctetravel.com

Mobile : +201223191790

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